CoreID

GDPR Compliance

Your rights under the General Data Protection Regulation

Our Commitment

CoreID is committed to compliance with the General Data Protection Regulation (GDPR) (EU 2016/679). We respect your privacy and provide you with control over your personal data.

Your Rights Under GDPR

As a data subject, you have the following rights:

1. Right of Access

You have the right to obtain confirmation as to whether we process your personal data and access to that data.

2. Right to Rectification

You can request correction of inaccurate or incomplete personal data.

3. Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data when it's no longer necessary, you withdraw consent, or it's been unlawfully processed.

4. Right to Restrict Processing

You can request restriction of processing in certain circumstances, such as when you contest data accuracy.

5. Right to Data Portability

You can receive your personal data in a structured, machine-readable format and transmit it to another controller.

6. Right to Object

You can object to processing of your personal data for direct marketing or legitimate interests.

7. Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time without affecting prior processing.

Exercising Your Rights

To exercise any of these rights:

  • Contact us at privacy@coreid.app
  • Use the account management tools in your CoreID dashboard
  • We will respond within one month (extendable by two months for complex requests)

Data Controller

CoreID acts as the data controller for personal data processed through our services.

Contact Information:

CoreID
Email: privacy@coreid.app

Legal Basis for Processing

We process your personal data based on:

  • Consent: For optional features like Emergency Card and linked apps
  • Contract Performance: To provide CoreID services
  • Legitimate Interests: For security, fraud prevention, and service improvement
  • Legal Obligation: To comply with applicable laws

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, or as required by law. When you delete your account, we permanently delete your data within 30 days.

Right to Lodge a Complaint

If you believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority. For EU residents, you can find your authority at edpb.europa.eu.

Questions About GDPR?

For GDPR-related inquiries:

CoreID Data Protection Officer
Email: privacy@coreid.app